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SHIPPING & RETURNS
SHIPPING:
All our products are processed and shipped within 3-5 working days by regular mail (10 – 20 days), DHL Express (5 – 10 days) or Triangular Shipping.
Direct Shipping from China (regular mail)
We have very experienced shipping agents work with us for years, they know some special safe ways to deliver the replicas to you. It will be cheaper and we might use different logistic companies by different countries to deliver your package just to make it safer.
Express Shipping
Our express shipping is carried by DHL express, sometimes we may use different logistics companies to deliver your package depending on the destination country to make it safer.
Triangular Shipping via Transit Areas
Some countries have very strict customs policies, such as some EU countries and South American countries. China is known for replica goods that sometimes causes a package coming from China being opened and possibly confiscated. But now we have 3 areas agents for supporting the triangular shipping.
- Hong Kong
- Netherlands
- United Kingdom
There are two points that you need to know when you choose the triangular shipping:
- Shipping fee will be normally $20 higher than the regular shipping directly from China.
- It will take more time to arrive you than the regular shipping directly from China.
But if you don’t have any experiences on sending replica to your country, we strongly advise you choose this method to make your order delivered safely.
We recommend the use of DHL Express or Triangular Shipping as ordinary mail may suffer unreasonable delays or losses over which we have no control and for which we will not be able to refund you.
Please make sure to indicate a valid telephone number in the shipping address so that, if you are not at home at the time of delivery, you can make a new appointment in agreement with the courier.
If the goods are not received after the third delivery attempt, the product will be destroyed and we will not be able to refund the payment.
If for any other reason the product is not delivered to you, don’t worry, we will carry out a new shipment completely at our expense.
All our products are shipped using safe routes and tricks that mitigate the risks of detention at customs. You will therefore not have to pay any customs duties or additional expenses.
RETURNS AND REFUNDS:
If you are not satisfied with your product, you can return it to us for a refund within 14 days of receiving the product.
The return policy will not apply if you have already worn the product. Therefore, please keep the status of the product exactly the same as the one received.
If you want to return the product please contact us and we will provide you with the return address and instructions.
Return the product to the address we have provided to you and then provide us with the tracking number.
Please do not use major shipping companies such as DHL, EMS, or FedEx. Use the regular registered mail service to avoid entry problems.
The cost of return shipping is entirely your responsibility.
You should always bear in mind that returning a product to China is not easy and it may happen that the Chinese customs will not accept your return and will return the product to you.
In this case, it could happen that you will have to ship twice and wait a long time.
So before buying, please carefully choose the product and size, in order to avoid the possibility of having to return it.
In any case, we will not be able to provide you with a refund if we have not first obtained the purchased product back.